We are seeking an enthusiastic professional who is wanting to work in a fast-paced, dynamic, and interactive environment. As a part of the leadership team, you will support a staff of instructors and the PVT Lessons Manager.
Skills including: communication, organization, problem solving, and the ability to multitask, thrive under pressure while interacting with employees and guests of Ski + Snowboard School are must-have skills.
Full Time
Seasonal 5 days/week Approximate Work Dates: 11/16/26 through 04/04/27 Daily Responsibilities Work with the Private Lessons Manager to schedule & assign work to all Instructors. Facilitate/attend appropriate instructor line-ups and morning meetings. Assign lessons to instructors using ProCard. Provide a welcoming and safe environment for our guests. Uses PSIA/AASI methods to explain and demonstrate skiing/snowboarding. Ensure timely departure and return lessons.
Administrative
Tasks such as answering email, ensuring pay is accurate, scheduling, etc. Communicate with instructors weekly, daily, hourly, and minute to minute. Address all staff and guest issues with compassion and professionalism.
Explain and Enforce Safety Protocols, Rules, and Regulations. Oversee and organize a special group booking, First Light, and Club member lessons. Assists in building and facilitating Private Premier lessons, lunch bookings, and guest communications.
Assist with auditing and approving instructor wages, assuring pay is accurately updated on a daily basis. Work with other department managers to best utilize staff for availability of guest inventory. Observe instructors to identify exceptional work performance as well as areas to improve to ensure the highest level of guest service.
Deliver timely feedback. Complete mid-season and end-of-season reviews for employees. Attend all appropriate departmental and company-wide meetings. Provide a guest experience that exceeds the guest’s expectations.
Demonstrate and maintain ris