Bartender

Department: Food & Beverage Reports To: Director of Operations Takes Direction From: Lead Server and Sous Chef on Duty Location: 1911 Group – Union Country Club Job Title: Bartender Position Overview: The Bartender is responsible for preparing and serving drinks to members and guests at the country club’s bar, dining area, or event venues. This role requires an in-depth knowledge of beverage service, a strong focus on customer satisfaction, and an ability to maintain a polished and professional appearance. The bartender should be skilled at crafting both classic and contemporary cocktails, managing inventory, and maintaining the cleanliness and organization of the bar Key Responsibilities: Below are the general responsibilities and expectations for a Lead Server at UCC; this is not an exhaustive list and should be known that this can expand and include all other duties as assigned by the manager. Customer Service: Greet members and guests promptly and courteously Offer personalized drink recommendations and ensure that all orders are accurately prepared Always maintain a friendly and professional demeanor Handle member complaints and resolve issues in a calm, professional manner Beverage Preparation: Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks Follow recipes for classic and signature cocktails Monitor guest consumption and ensure responsible alcohol service Ensure the highest standards of quality in all beverages served Bar Maintenance: Maintain cleanliness and organization of the bar area, including cleaning glassware, tools, and countertops Stock and replenish the bar with liquor, mixers, garnishes, and other supplies Check bar inventory regularly and report low stock levels to management Mop behind the bar Vacuum restaurant floors as needed Maintain a clean and sanitary work environment in compliance with health and safety regulations Event Service: Assist in setting up and serving drinks at private events, golf tournaments, banquets, or other country club functions Provide high-level service during events, including crafting signature drinks or managing beverage stations Work with event planners to ensure the beverage service matches the event’s needs and expectations Cash Handling and Transactions: Accurately process orders and payments using the club’s POS system Handle cash, credit card transactions, and tips in a secure and responsible manner Reconcile cash drawers and ensure that all transactions are recorded accurately Health and Safety Compliance: Adhere to all liquor laws, health codes, and country club policies Check IDs to ensure that all guests consuming alcohol are of legal age Ensure proper hygiene and cleanliness in accordance with club standards Team Collaboration: Work closely with other bartenders, servers, and kitchen staff to ensure smooth operation during busy periods Assist in training new bar staff or interns as needed Support other team members during peak hours or high-demand events Qualifications: Education: o High school diploma or equivalent is preferred; bartending certification or mixology training is a plus Experience: o Previous bartending and/or mixologist experience, preferably in an upscale or country club environment o Previous experience in food service, preferably in an upscale or country club environment Skills: Expertise in classic and contemporary cocktails, beer, and wine knowledge Strong customer service and communication skills Ability to multitask and stay organized during busy times Knowledge of alcohol laws and responsible service Familiarity with POS systems and cash handling procedures 4. Physical Requirements: o Ability to stand for extended periods o Ability to lift and carry heavy items, including kegs, boxes, and supplies o Ability to work in a fast-paced environment, particularly during peak hours 5. Personal Presentation: o Clean uniform and appropriate pants / skirts as determined by the management staff and season o Arrive to ready to work with hair pulled back and out of the face o Minimal and tasteful makeup o Minimal jewelry 6. Working Conditions: o The bartender will work in an indoor bar or event space, and occasionally outdoors (during events) o The job requires working during evenings, weekends, and holidays, especially for country club events or gatherings 7. Desirable Traits: o Strong interpersonal skills and ability to interact with members and guests in a courteous and professional manner o Presents cool under pressure and able to make o Attention to detail and the ability to maintain high standards of service o A passion for mixology and a genuine interest in hospitality This job description is intended to convey information essential to understanding the scope of the position and is not intended to be a comprehensive listing of tasks or responsibilities Pay: From $15.00 per hour Expected hours: No more than 28 per week Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person