Golf Player Assistant at Cragun's Resort Brainerd, MN

Description

Work AND play at Minnesota's Championship Golf Courses and create Legendary summer memories! As a Player Assistant at Cragun’s Legacy Courses, you are the first point of contact for golfers on the course, ensuring that they have a smooth, enjoyable, and memorable round of golf. Your positive attitude, attentiveness, and willingness to help are key to creating a welcoming atmosphere. You’ll assist with managing the pace of play, providing course information, and offering on-course support to make every golfer’s experience the best it can be. If you’re looking for an enjoyable outdoor job at a golf facility, Cragun’s Legacy Courses is the place for you!

Key Responsibilities:

Customer Service : Provide exceptional service by anticipating golfers' needs, maintaining a friendly and approachable demeanor, and professionally addressing any concerns or issues.

Welcome and Greet Golfers: Serve as the first point of contact at the tee box, offering a warm and welcoming greeting, and ensuring golfers are ready to tee off on time.

Ensure Smooth Flow of Play : Manage the pace of play, ensuring golfers are ready to go when their time comes and monitoring the course for any delays or disruptions.

Assist with Course Navigation: Guide golfers to the first tee and other important locations on the course to ensure they know where to go and have the information they need.

Provide Course Information: Share details about the course layout, hole locations, and any special course conditions or rules to help golfers enjoy their round.

Assist with On-Course Needs: Provide support by answering questions, offering advice, and assisting with lost balls, equipment issues, or anything else that may come up during play.

Event Support: Help set up and support tournaments or special events, ensuring operations run smoothly and golfers have the information or materials they need.

Handle Requests or Complaints : Address player concerns or issues and elevate to management if necessary to ensure a resolution.

Requirements

Friendly, approachable, and customer service-oriented.

Ability to work outdoors in various weather conditions.

Comfortable handling physical tasks such as lifting, standing, and walking for extended periods.

Comfortable interacting with golfers of all skill levels and handling on-course issues as they arise.

Strong communication skills and the ability to stay calm and professional in a fast-paced environment.

Ability to assist with course navigation and provide detailed course information.

Prior experience in golf or customer service is a plus, but not required.

Must be available to work flexible hours, including weekends and holidays

Must have a valid Driver's License

Employee Benefits:

Incredible Cragun's Resort Discounts (marina rentals, recreation, pools, beaches, etc.)

Dining Discounts for you, family, and friends at FIVE dining outlets

Gull Lake Cruises discounts

HIGHLY discounted Golf

Flexible Scheduling

A great work environment

Hourly Wage $11.41-14.00

Experience the best golf in the Brainerd Lakes Area at Cragun's Legacy Courses - join our team!