Food & Beverage Manager

Description Position Summary: The Food & Beverage Manager reports directly to the Assistant Clubhouse Manager and is responsible for overseeing the daily operations of all dining outlets. This role ensures the delivery of high-quality food and beverage service while maintaining operational efficiency, compliance with standards, and exceptional member & guest satisfaction.

The Food & Beverage Manager supervises staff, coordinates service activities, and supports a positive and professional work environment. They are expected to lead by example and uphold the Club’s commitment to excellence, professionalism, and genuine hospitality.

Primary Duties and Responsibilities:

Engage with Club members and guests to ensure a consistently positive and memorable dining experience by upholding Club standards for food, service excellence, and qualityEnsure all food and beverage offerings consistently meet Club standards for quality, presentation, and tasteDevelop and update menus in collaboration with culinary leadership to ensure variety, quality, and alignment with Club standards and member expectationsMonitor and maintain restaurant cleanliness and sanitation standards in compliance with health and safety regulationsProvide ongoing coaching, training, and performance feedback to staff to support high levels of serviceEmpower employees to address guest concerns promptly and professionally.

Additional manager-led recovery techniques should be applied when necessary to resolve issues and maintain service standardsMaintain active communication between front-of-house and back-of-house operationsComplete annual performance reviews for line-level staff in partnership with the Assistant Clubhouse ManagerEnsure accurate record keeping and timely submission of end-of-shift and employee performance reportsCreate and manage staff schedules, including tracking availability, ensuring proper shift coverage, and balancing the labor budgetOversee inventory control and ordering processes to maintain appropriate stock levels and minimize wasteConduct interviews, recruit, and hire qualified team members to support departmental growth and staffing needsCollaborate with the events team to coordinate and execute special events, private parties, and banquet functionsStay current on industry trends and implement operational improvements as neededExecute other duties and special projects as assignedRequirements

Minimum three years’ related experience and/or training; or equivalent combination of education and experienceInnovative problem-solver with strong multitasking abilities and a proactive leadership styleFriendly, service-oriented, and able to work collaboratively across departmentsExcellent written and verbal communication skills with strong organizational skills and attention to detailProficient in Microsoft Office Suite, POS, and financial reporting systems with the ability to learn new systemsPhysically capable of performing job duties, including standing, sitting, and lifting/moving items up to 25 poundsWillingness to work evenings, weekends, holidays, and on-call shifts as required