Head Golf Professional

Overview Job Description Golf Operations Management Oversee the tee time reservation system, starting and monitoring pace of play Track and verify all players and guests, green fees, golf cars, and facilitate accurate accounting and recordkeeping Oversee golf cart fleet while ensuring proper maintenance and recordkeeping Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments Oversee the operations of a well-managed practice facility (traditional driving range, chipping green, and putting green) Provide Re-gripping and Club Repair Services Ensure the proper storage, safety, and cleaning of golf equipment Play golf with a variety of members and/or guests, as time permits Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership, as necessary Develop, maintain, update, and utilize customer database Retail Management Oversee retail merchandise concession in step with the mission of the golf operation and facility Maintain a profitable golf merchandising operation - Goal is 30% profit margins Oversee development of buying plans and all golf related purchasing Supervise physical inventories, present a diverse and desirable array of merchandise, apparel, accessories Assist in the development of necessary systems utilizing POS to safeguard inventories and cash Establish accurate recordkeeping policies and procedures Supervise and train all golf shop staff to maximize sales opportunities Ensure customer database includes and tracks important dates, spending, sizes, preferences Maintain an attractive and orderly appearance in and around the golf shop Conduct accurate and timely inventory counts and submit by the 30 th /31 st or 1 st of each month to O'Neal Golf Management accounting team Golf Administration Recruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll records Ensure evaluations are completed and recorded for all applicable staff Attend board and committee meetings as scheduled by management and schedule staff meetings with golf operations personnel Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas Assist in the publications of newsletters, informational, and promotional materials Work closely with and provide guidance and consultation with all golf committees, as applicable Adhere to, enforce, and implement policies and procedures of the facility Setup regular written communication with supervisor to include facility, programming, staff and customer updates Business and Financial Responsible for the financial and operational performance of the golf operations and golf services Ensure all financial goals and objectives are being achieved Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis Ensure systems controls are in place to safeguard assets, revenues, and resources In keeping with facility goals, utilize yield management techniques to maximize course usage Other Facility/Departmental Responsibilities Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament setup Knowledge, Skills and Traits Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees Strong organizational, planning and prioritization skills Self-motivated with desire to promote and market Service and customer focused attitude Experienced in written and oral business communications Remain up-to-date on customer relationship management tactics and strategies Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament software and database Maintain and promote a positive professional image within the community Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends Maintain a credible golf game and remain current on teaching innovations Benefits Insurance (Medical/Dental/Vision) : Eligible to Participate Life Insurance : $ 25,000, no premium (additional insurance available at minimal cost 401(k) : Eligible to participate, no company matching program Cell Phone Allowance : $50/month (second paycheck, monthly) Clothing : $250 annual allowance (at wholesale cost) with Club's logo present on apparel Employee Meals : $1,000 Annual Stipend Paid Vacation : 15 days of paid time off, annually. In addition, there are 2 weeks of paid time off over the Christmas/New Year's holiday break for eligible employees