Golf Services Manager

Overview

Golf Services Manager

(Year Round Position)

Forest Lake Country Club is located in Bloomfield Township, Michigan. The 18-hole private facility is centered in the heart of one of the state's most established and elevated regions. Founded in 1926, Forest Lake has prided itself on being a family-friendly club with a continued mission to enhance the experience for the membership. Recent renovations of the golf course, practice facilities, interior updates, and a new back-of-the-house lakefront area are just some of the updates that create a welcoming and enjoyable culture at the club.

We are looking for an energetic, organized, and service-oriented individual to lead our Golf Services operation for the 2027 season. This position will play an important role in delivering an exceptional member and guest experience while maintaining the high standards of Forest Lake Country Club.

Experience Required

Position Requirements:

Year round position (Flexible Schedule – December, January, February). Must be able to work a flexible schedule, including weekends, holidays, and early mornings. Ability to work outdoors in varying weather conditions. Must be able to perform the physical requirements of the position, including lifting and handling golf bags and equipment. Must demonstrate reliability, professionalism, and a strong work ethic. Knowledge and Skills:

Previous golf operations, outside services, or private country club experience preferred. Prior supervisory or team leadership experience preferred. Strong communication, organizational, and interpersonal skills. Demonstrated ability to lead, motivate, and develop a team. Commitment to exceptional member service with a positive attitude and professional appearance. Strong knowledge of the game of golf, golf etiquette, and private club service expectations. Ability to multitask, prioritize responsibilities, and adapt to changing daily operations. Basic computer skills and familiarity with scheduling and golf management software preferred. Ability to work independently while maintaining effective communication with the Professional Staff. Essential Responsibilities

With the support of the Forest Lake Professional Staff, the Golf Services Manager will oversee daily outside golf operations, supervise the Golf Services team, and ensure a consistent level of professional service throughout the golf season.

Recruit, train, schedule, supervise, and motivate the Golf Services team to maintain exceptional service standards. Oversee daily outside operations, including bag drop, bag storage, golf cart staging, cleaning, and overall presentation of golf services areas. Coordinate with the Professional Staff to ensure efficient daily play, tournament operations, outings, and special events.

Maintain the cleanliness, organization, and professional appearance of the golf cart fleet, bag storage areas, and outside golf facilities. Oversee the practice facilities, including driving range setup, golf ball collection, cleaning, and equipment organization. Manage golf cart fleet operations, including charging, cleaning, maintenance coordination, and reporting equipment issues.

Develop and manage employee schedules to ensure appropriate staffing levels while maintaining labor efficiency. Provide attentive, professional, and personalized service to members and guests while anticipating their needs. Communicate effectively with the Golf Professional Staff, Golf Course Maintenance team, and other club departments to ensure smooth daily operations. Monitor and maintain golf services supplies, equipment, and inventory.

Assist with the coordination and execution of member tournaments, guest events, AJGA events, and other club activities. Ensure Golf Services employees follow club policies, safety procedures, and established operating standards. In addition to these core responsibilities, this position will gain valuable experience in golf department management, staff development, event operations, budgeting, and overall private club operations.

Benefits

Position Compensation:

Competitive compensation commensurate with experience and qualifications. Including an agreed contract with negotiated length. Leadership and management experience within a respected private country club operation. Work schedules managed to generally remain within 45–55 hours per week during the golf season. Golf course playing and practice privileges at appropriate times. Complimentary employee meals while on shift. Staff uniforms provided with discounts on additional purchases. Opportunity for professional development and advancement within the golf industry.