Banquet Manager

Woodhill Country Club is currently seeking an experienced and passionate Banquet Manager to join our outstanding Food & Beverage team! For this fulltime position we offer competitive pay, benefits, extensive learning opportunities, excellent work/life balance, and a fun, collaborative environment. Established in 1915, Woodhill is a private family-oriented country club providing exceptional facilities, personalized services, and year-round activities for its members, their families, and their guests. Joining Woodhill\'s team means you become part of a family and share the responsibility of helping to create a home away from home for our members where memories are made, relationships develop and prosper, and over 100 years of tradition are upheld. Woodhill Country Club Mission Statement Woodhill Country Club is a family-oriented, year-round, private country club that serves as the primary social and recreational center for members by providing high quality activities, facilities, and services. Job Summary: The Banquet Manager is responsible for ensuring an exceptional member and guest experience in the club for all events. This is a highly visible, hands-on position that involves being the key liaison to the event planner/host throughout the event. A Banquet Manager oversees the setup, service, and breakdown, and billing of catered events, ensuring smooth execution and guest satisfaction. They are responsible for managing the banquet team/bartenders, which includes assisting in hiring and training new team members, scheduling and approving payroll, as well as continuous coaching and training throughout events. This person also is responsible for coordinating with the kitchen and other departments and maintaining communication with the event host throughout the event. RESPONSIBILITIES EVENT SET UP: Ensuring the event space is properly arranged, set up and stocked, including but not limited to tables, chairs, decorations, buffet cards, signs and all banquet equipment. STAFF MANAGEMENT: Supervising banquet staff, holding a pre-shift, delegating tasks, and ensuring proper service standards are maintained and following up with documentation if needed. FOOD & BEVERAGE SERVICE: Overseeing the service of food and drinks, ensuring timely and efficient delivery to guests. GUEST INTERACTION: Interacting with guests, addressing their needs and concerns, and ensuring a positive experience. PROBLEM SOLVING: Handling any issues that arise during the event, such as guest complaints or service delays, and finding solutions. COMMUNICATION: Maintaining clear communication with the event host, kitchen staff, and other relevant parties. Writing an event recap to manager and include additional parties as needed. EVENT BREAKDOWN: Overseeing the cleanup and breakdown of the event space, ensuring everything is returned to its proper place, and billed accurately. Requirements Expected Hours of Work: Fulltime withFlexible scheduling - Daytime, evening, and weekend hours. Required Education and Experience Experience in the Food & Beverage and/or Hospitality Industries.Experience in supervising banquet functions.Must have an exceptional eye for detail.Excellent interpersonal and communication skills.Demonstrated ability to coordinate and direct a team of staff in a pro-active and positive manner. SKILLS LEADERSHIP & MANAGEMENT: Ability to effectively lead and motivate a team of staff. COMMUNICATION: Strong verbal and written communication skills to interact with guests and staff. CUSTOMER SERVICE: Excellent customer service skills to ensure guest satisfaction. PROBLEM SOLVING: Ability to quickly and effectively resolve issues that may arise during events. ORGANIZATION & TIME MANAGEMENT: Ability to manage multiple tasks and prioritize effectively. KNOWLEDGE OF FOOD & BEVERAGE SERVICE: Understanding proper service standards and procedures. PHYSICAL STAMINA: Ability to stand and work for extended periods. ATTENTION TO DETAIL: Ability to ensure that all aspects of the event are executed flawlessly. COMPUTER SKILLS: Proficiency in using point-of-sale systems and inventory management software and any other platforms related to the operation as well as scheduling of staff. Compensation & Benefits $28-29/hour depending on experience.Health, dental, and life/disability insurance in accordance with club policy.Paid Time Off.Uniforms provided.Complimentary employee meals.Use of Woodhill\'s exceptional facilities (golf course, pool, tennis courts, and winter sports complex) on most Mondays. Woodhill Country Club is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences. Salary Description $28-$29 Per Hour