About the Role
TPC River Highlands is a private golf club located in Cromwell, Connecticut, just outside of Hartford. As the proud host of the PGA TOUR’s Travelers Championship—the state’s largest professional sporting event—it stands as one of the premier destinations in the TPC Network. Alongside its championship golf course, the clubhouse offers an exceptional setting for events of all kinds, with scenic views, multiple event spaces, and two full-service kitchens. Known for its welcoming, team-oriented culture, TPC River Highlands delivers an outstanding experience for members, guests, and staff alike.
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The On-Course Server plays a key role in enhancing the member and guest experience by providing professional, responsive food and beverage service throughout the course.
QUALIFICATIONS
High school diploma or equivalentService-minded professional with at least 6 months of food & beverage experience preferredKnowledge of basic food and beverage service proceduresComfortable working outdoors and independently
RESPONSIBILITIES/DUTIES
Member & Guest Service
Greet members and guests warmly, providing immediate and attentive serviceTake and fulfill food and beverage orders in accordance with established menu and service standardsHandle questions, concerns, or service issues courteously and communicate them promptly to a supervisorAdhere to TPC Brand Standards and all PGA TOUR Golf Course Properties guidelinesOperations & Service Standards
Open and maintain on-course service areas to ensure cleanliness, organization, and readiness at all timesRestock and maintain assigned stations at the beginning, during, and end of each shiftComplete assigned side work and maintain proper par stock inventory levelsSubmit requisition forms for supplies as neededFinancial & Compliance Responsibilities
Accurately operate the Point of Sale system and verify the accuracy of all charges, including member numbers, signatures, authorization codes, taxes, tips, and applicable feesAccurately process cash and credit transactions, maintain responsibility for all guest checks, and balance and reconcile assigned cash bank, including all funds received, at shift endReport walk-outs or discrepancies immediately to managementEnsure compliance with R.A.M./TIPS certification requirements and all State and Federal laws related to alcohol and tobacco serviceAdditional Duties
Participate in ongoing cleaning and upkeep of service areasSupport food and beverage operations with special projects or additional responsibilities as assigned
Pay: $6.38/hour base pay
Food & Beverage employees are eligible to earn additional compensation through tips and gratuities.
Benefits May Include
Complimentary employee mealsPlaying privileges and employee discountsAccess to PGA TOUR golf tournamentsPaid Time Off and Holidays401(k) with employer match and contributionsMedical, Dental and Vision InsuranceHealth Savings Account with employer contributionLife and Disability InsurancePet InsuranceEmployee Assistance Program (EAP)Tuition Assistance
Work Schedule Expectations
This position requires weekday, weekend, and holiday shifts, approximately 8:30-5:00. Schedule will vary as necessary based on business levels
Supervisory Responsibility
This position has no direct supervisory responsibilities
Travel
Travel is not expected for this position
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.
An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.