Front of House Manager- Mulligan's Pointe

Established in 2000 and based in Atlanta, Georgia, Bobby Jones Links is a club management and development company serving private, resort, daily fee, and public courses. At the heart of our work is a commitment to serving people and creating exceptional experiences for members, guests, and employees. We live by our core values: Make People Happy, Do What You Say, Strive for Excellence, Be Driven, and Grow Every Day. These principles shape our culture and drive our success. As Bobby Jones said, "The secret of golf is to turn three shots into two." That same pursuit of excellence defines everything we do. Mulligan's Pointe, located in Georgetown, Delaware and managed by Bobby Jones Links, is a public 18-hole championship golf course that offers affordable unlimited golf memberships, a full-service event venue, and a restaurant with indoor and outdoor seating. The bar and grill is a local favorite, serving great food and beverages. The club also features live music for much of the year. The golf course measures 6,677 yard (par 72) PGA Instruction, Driving Range, Chipping & Putting Green! Mulligan's Pointe is hiring for a Front of House Manager. Primary responsibilities include: • Operates the food and beverage department within the budgeted payroll and adjusts it as sales increase or decrease. • Periodically evaluates restaurant equipment for repairs and maintenance. • Handles customer complaints, resolving issues in a diplomatic and courteous manner. • Plans the weekly schedule for all the food and beverage department's employees. • Works closely with the kitchen to ensure expedient ticket times, excellent food quality, and proper plate presentation. • Plans, promotes, and directs all restaurant activities. • Manages the sale, operation, billing and collection of all banquet functions. • Along with the Executive Chef, ensures that the ordering of food and beverage is accurate based on inventory needs and menu items listed. • Develops food and beverage sales and promotions as the business dictates. • Incorporates safe work practices and safe food handling standards. Required Skills • Strong leadership and people management skills. • Proficiency in Excel, Word, and club point of sales systems. • Familiarity with food handling, safety, and other restaurant guidelines. • Significant experience in the food and beverage industry. PHYSICAL DEMANDS & WORK ENVIORNMENT REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to: • Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. • Lift up to 25 lbs. regularly; up to 50 lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. • Indoor conditions that may be warm. • Work near: grill and fryer. • Noise level in the work environment is frequently loud.