Beverage Cart Attendant (Seasonal)

SUMMARY Provide exceptional and timely refreshment service with an outgoing and friendly personality to all members and guests golfing at Grand Traverse Resort & Spa. ESSENTIAL DUTIES AND RESPONSIBILITIES • Providing timely refreshment/snack service to every golfer by seeing them once every four holes or once an hour • Service every customer with an outgoing and friendly attitude • Responsible for working in other areas of beverage cart domain including the Afternine and the Stationary Cart • Grill food properly and basic food service while meeting food safety standards • Follow state laws regarding alcohol service and consumption • Mix alcoholic beverages properly with proper balance of alcohol and mixer • Responsible for cleaning and sanitation of own area • Carry a radio and have it on appropriate volume levels at all times. Appropriate dialogue and language is required. • Adhere to all golf course rules and etiquette and follow the cart paths as described in on-the-job training • Responsible for running each and every course that has golfers regardless if they are listed in the computer has having tee-times in advance. This includes walk-on golfers in the evening hours. • Keep accurate records of all inventory related products • Assume full responsibility of your cash, bank, cash drops, member billing, room charge, and other financial transactions • Obtain and safeguard any keys that you may need for your assigned duties • Getting “daily sheet” in order to be prepared for your shift by knowing how busy your course is, if you have any groups and/or master bills, and if you have special requests from food & beverage dept. or golf department that you need to fulfill • Maintain strong lines of communication with the Pro-Shop to be aware of any events taking place or special requests • Complete assigned paperwork • Order food and beverage to par levels or as business levels deem necessary • Date and wrap food • Load beverage cart to par levels with exact amount of required beverages before, during, and after every shift • Clean beverage cart after each shift • Take beverage cart in for maintenance and report any safety issues as required by Fleet Maintenance • Organizing/cleaning Nordic Center • Keep waste and spoilage to a minimum by proper rotation, storage, and usage of all food items • Follow all Resort health and safety policies and procedures • Follow proper grooming and dress standards set forth by the Employee Handbook • Maintain open line of communication with supervisor and team members • Attend all mandatory meetings • Required to work weekends and Holidays • Complete all assignments requested of you • Understand and abide by environmental practices of the resort • Complete other duties as assigned EDUCATION/EXPERIENCE • Must be 18 years of age or older, as required by law • Required to pass a Beverage Cart driving test • Previous customer service experience preferred • High School Diploma or its equivalent preferred OTHER SKILLS AND ABILITIES Perform math skills and demonstrate quick thinking. SUPERVISORY RESPONSIBILITIES (If applicable) N/A TYPICAL PHYSICAL DEMANDS • While performing the duties of this job, the employee is regularly required to stand and walk • Must lift a minimum of 20 pounds repeatedly throughout a shift • Shifts are regularly 8 – 14 hours in length • During the spring and fall, overtime is typically mandatory • Due to seasonal requirements, all time off requests are approved by manager only. • Regularly work in inclement weather TYPICAL MENTAL DEMANDS Employee is required to make change and safely operate a motorized cart WORKING CONDITIONS The noise level in the work environment is usually moderate. Position generally works outside during a variety of weather including, but not limited to, extreme heat and cold, bright sun, rain and/or snow or sleet.