About the Role
About the position
The Assistant Golf Professional is a key member of the golf operations team at the property and assists the 1st Assistant Golf Professional and/or Head Golf Professional in managing all golf and golf-related activities at the facility.\n\nDo you have a passion for golf and exceptional customer service skills? Giants Ridge, managed by Guest Services, is looking for an Assistant Golf Professional to join our team for the season! This is a fantastic opportunity to work at our two championship golf courses, helping ensure that guests have an outstanding experience from check-in to final putt. This position offers the potential for year-round employment with opportunities to transition into other roles at Giants Ridge as the seasons change!\n\nGiants Ridge is the #1-rated family vacation destination in Minnesota. Located just north of Duluth in the heart of Minnesota’s Superior National Forest, Giants Ridge is a four-season family-oriented resort offering fun and adventure for every level of outdoor enthusiast. Summer is filled with world-class golf, plus mountain biking, water recreation and more. Winter brings incredible skiing, snowboarding, fat tire biking and endless miles of snowmobile trails to explore, plus dining, shopping and much more. Spring and fall seasons are the perfect transitions to the next season of outdoor adventure.\n\nFounded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.\n\nOUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.
Responsibilities
Assist in managing facility and staffProcess customer reservations for guests of the golf courseAssist in coordinating of individual, group, and tournament play as directed by the 1st Assistant Golf Professional and/or Head Golf ProfessionalAssumes 1st Assistant golf professional’s duties in his or her absenceProduce daily reports related to rounds, sales, etc. for managementWorks closely with Marshall and Starter to monitor all aspects of play including starting, monitoring pace of play, safety on the course and golf course markingsProvides customer service to arriving guests to help expedite check-in processPerform other duties as assignedRequirements
Must have strong customer/guest orientationMust have strong communication skillsHighly polished interpersonal skills, with the ability to connect with people easily and quicklyMust acquire basic computer skillsMust be dependableA friendly, professional attitude with strong communication skills.Strong attention to detail and ability to multitask in a fast-paced environment.Basic knowledge of golf and a willingness to learn more.Availability to work flexible hours, including weekends and holidays.Nice-to-haves
1-2 years golf industry experience preferredCollege degree (PGM) preferredPGA Member or ApprenticePrevious golf course or customer service experience preferred but not required.Benefits
Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge.Work with Friends – Join a fun, supportive team where every day feels like an adventure.Flexible Scheduling – We offer flexible schedules to fit your lifestyle, but some weekend and holiday shifts are required to keep up with the excitement at Giants Ridge.And More! – Additional perks and surprises that make Giants Ridge a great place to work!