Golf Marketing Services (GMS) Operations Manager

Job Description Job DescriptionLocation: Preferred Las Vegas Department: GMS Marketing Reports To: VP of Business Development Industry: SaaS for Golf Courses and Country Clubs Range: $85k-$95K + Corporate Bonus Program About Teesnap: Teesnap is a leading provider of cloud-based solutions designed to streamline operations for the golf industry. Our innovative platform integrates point-of-sale, inventory management, marketing, and customer relationship management (CRM) services, tailored specifically for golf courses and golf retail outlets. We are dedicated to enhancing the way golf courses operate and improve their service delivery through cutting-edge technology. About the Role: The GMS Operations Manager at Teesnap leads the execution and optimization of digital marketing initiatives while ensuring an exceptional client experience and strong customer retention. This individual is a versatile “player-coach” who excels at cross-functional leadership, client communication, and delivering measurable value to small business customers. The ideal candidate has experience in a SaaS environment and is proficient with various marketing tools and programs. Key Responsibilities: • Leverage marketing tools and technologies to optimize and scale marketing initiatives. • Manage email marketing platforms (e.g., Campaign Monitor) and ensure effective execution of email campaigns. • Lead, coach, and develop the marketing team to achieve departmental goals and foster a high-performance culture. • Analyze marketing data and performance metrics to inform strategy and drive continuous improvement. • Oversee administrative functions directly related to delivering marketing services and campaign execution. • Proactively resolve client issues and consistently seek opportunities to deliver added value. • Develop staff work schedules and delegate tasks to ensure optimal team productivity. • Monitor vendor and supplier performance to ensure timely, cost-effective delivery of goods and services. • Manage and allocate the marketing operations budget to support strategic initiatives and maximize ROI. • Collaborate with leadership to implement departmental policies, goals, objectives, and standard operating procedures. • Execute key personnel functions, including recruitment, training, performance evaluation, and team development. • Plan and coordinate marketing activities, such as sales promotions, in collaboration with cross-functional teams and department heads. Qualifications: • 3-5 years of experience in digital marketing, with a strong understanding of multichannel campaigns (email, social, website, paid advertising, etc.) • Proficient in using marketing automation and analytics tools (e.g., HubSpot, Canva, Campaign Monitor or other services, Sprout Social, etc.) • Familiarity with CRM platforms and integration with marketing tools • Proven experience in client-facing roles, with strong communication and presentation skills • Excellent data analysis skills with the ability to derive insights and optimize campaign performance based on KPIs • 1-2 years of experience in a cross-team functional project management role and/or people management role • Demonstrated ability to solve complex problems and manage client conflicts • Skilled at constantly selling value to clients • Ability to work cross-functionally with sales, product, and creative teams to ensure alignment and execution of marketing strategies Preferred experience: • Data/Analytics Skills • BI • Google Analytics • Golf Experience • Department level P&L management • Golf SaaS Product Knowledge • Experience with implementing marketing-related automation tools What we offer: • Competitive Compensation • Comprehensive health benefits, 401 (k), Unlimited PTO • Dynamic, collaborative working environment in a fast-growing, exciting industry. • Opportunities for professional growth and advancement within a rapidly expanding company. Powered by JazzHR F5JYdNtte3 Salary: USD 85000 - 95000 per year