Banquet & Event Operations Supervisor

Banquet & Event Operations Supervisor Position Summary The Banquet & Event Operations Supervisor is responsible for the on-site execution of all banquets and events at the club. This role ensures events are carried out exactly as planned by the Event Sales and Catering team, delivering a seamless and high-quality member and guest experience. This position does not handle event sales, planning, or client communication prior to the event. Key Responsibilities Event Execution Execute all banquets and events according to approved Banquet Event Orders (BEOs) Oversee room setup, breakdown, and transitions based on event specifications Ensure proper timing of food service, bar service, and program flow during events Act as the on-site point person during events to resolve operational issues in real time Staff & Service Oversight Direct and supervise banquet and bar service staff during events Conduct pre-event staff briefings to review service standards, timelines, and expectations Monitor service quality, professionalism, and adherence to club standards Coordination Work closely with Culinary, Bar, and Facilities teams to ensure smooth execution Communicate any last-minute changes or issues to appropriate departments Ensure all equipment, linens, and supplies are properly used and returned Standards & Safety Maintain cleanliness, organization, and safety in all event spaces Ensure compliance with health, safety, and alcohol service regulations Uphold the club’s service standards and member expectations at all times What This Role Does Not Include Event sales or contracting Menu planning or pricing Client planning meetings or pre-event correspondence Creating timelines or event concepts Qualifications Prior experience in banquet or event service, preferably in a country club or hospitality setting Strong leadership and communication skills Ability to manage multiple events and remain calm under pressure A professional demeanor combined with problem-solving abilities to handle guest concerns efficiently Flexible availability, including evenings, weekends, and holidays Physical Requirements Ability to stand for extended periods Lift and move event equipment up to 50lbs. as needed Work in fast-paced event environments Pay: $22.00 - $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Food provided Health insurance Paid sick time Paid time off Vision insurance Work Location: In person