Lead Host

Lead Host Full-Time, Hourly Wednesday through Sunday; holidays as needed. This is a five-day workweek position. Saturdays and Sundays are required. Scheduling will adjust based on business needs and club demands.

Reports To: Clubhouse Management Team; Food and Beverage Manager The Lead Host is the first and last impression of the Echo Lake dining experience. This highly visible role oversees the host stand, manages reservations and dining room flow, and ensures a seamless, polished arrival and departure experience for Members and their guests. As a private club, we serve Members first while extending exceptional hospitality to their guests.

The Lead Host is expected to know Member names, recognize preferences, and maintain a confident, professional presence while guiding the host team and supporting service execution.

Responsibilities: Greet and acknowledge Members and guests promptly. Address Members by name whenever possible. Escort guests to tables with professionalism and poise. Ensure every guest is thanked upon departure. Manage daily lunch and dinner reservations. Confirm party size, seating preferences, and special occasions. Maintain accurate information in Club Essentials. Oversee seating rotation and control dining room flow.

Communicate VIPs, allergies, and special notes to service staff. Offer solutions when dining is fully committed. Support and guide host team members during service. Ensure tables are properly set prior to seating. Coordinate with managers and service staff to maintain pacing and table turns. Assist with large party coordination and special event seating. Remain visible, composed, and in control during high-volume service.

Phone & Communication Standards: Answer calls professionally and take reservations accurately. Gat