LochenHeath Golf Club General Manager/COO

GENERAL MANAGER/CHIEF OPERATING OFFICER POSITION PROFILE: LOCHENHEATH GOLF CLUBWILLIAMSBURG, MIGENERAL MANAGER/CHIEF OPERATING OFFICER OPPORTUNITY AT LOCHENHEATH GOLF CLUB LochenHeath Golf Club is looking for a General Manager/COO (GM/COO) to succeed its long-tenured General Manager following more than 13 years of dedicated leadership. Nestled near Traverse City, Michigan, amidst the breathtaking backdrop of sweeping Lake Michigan views and the serene expanse of Grand Traverse Bay, LochenHeath has been recognized many times as an excellent golf course and experience. The Club now operates as an exclusive, members-only private club centered on providing an exceptional member experience.

This leader should be a strong team builder, motivator and hospitality leader. This individual will report directly to the Executive Committee made up of the majority ownership group of this for-profit golf club. Solid financial acumen and a strong golf background will serve the new GM/COO for success. A genuine appreciation for Northern Michigan's exceptional outdoor lifestyle will make the successful candidate an ideal cultural fit for the Club and community.

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LOCHENHEATH GOLF CLUB AND THE SURROUNDING AREA LochenHeath Golf Club is one of Northern Michigan's premier private golf clubs, offering an exceptional blend of championship golf, refined hospitality, and an engaging lifestyle in one of the Midwest's most spectacular settings. Located above the shores of Lake Michigan and Grand Traverse Bay near Traverse City, the Club is consistently recognized among Michigan's finest private golf experiences, highlighted by its nationally ranked Steve Smyers-designed championship course and one of the region's premier short-game practice facilities.

Set across more than 300 scenic acres, the Club features a nationally acclaimed Steve Smyers-designed championship golf course that artfully blends the traditions of Scottish links-style golf with the region's dramatic natural landscape. Renowned for its understated luxury, exceptional course conditions, and intimate member experience, LochenHeath offers a uniquely private environment where members enjoy unrestricted access without tee times, allowing for a relaxed and personalized golfing experience. Defined by its spectacular setting, refined culture, and unwavering commitment to excellence, LochenHeath delivers one of the premier private club experiences in the Midwest.

Beyond its acclaimed golf program, LochenHeath fosters a vibrant and welcoming membership culture centered on meaningful relationships, exceptional service, and an active calendar of golf tournaments, member events, and social programming. Members enjoy award-winning PGA instruction, a fully appointed golf shop with personalized club fitting and repair services, and an outstanding dining experience featuring innovative cuisine crafted from the finest local ingredients. Complemented by breathtaking panoramic views and a relaxed yet sophisticated atmosphere, LochenHeath provides a distinctive private club lifestyle where exceptional golf, genuine hospitality, and lasting connections come together to create an unparalleled member experience.

LOCHENHEATH BY THE NUMBERSApproximately 250 Members Approximately 8,500 Annual rounds of golf Initiation Fee $55,000 (Resident Member) Monthly Dues: Approximately $585 (Resident Member) Gross Volume: Approximately $3. 95M Annual Dues Volume: Approximately $900,000 F&B Volume: Approximately $592,000 100% a la carte Approximately 8 Full-Time Employees; 42 seasonal Gross Payroll: Approximately $1. 45M Club Systems: POS = Golf 365, Accounting= Intuit 5 Board Members - 3-year terms Club is a "For Profit" organization LOCHENHEATH GOLF CLUB WEBSITE:

lochenheath. com

GENERAL MANAGER/CHIEF OPERATING OFFICER - POSITION OVERVIEW The General Manager/Chief Operating Officer (GM/COO) serves as LochenHeath Golf Club's chief operating executive, providing strategic leadership and oversight of all Club operations while preserving and enhancing the exceptional member experience that defines the Club. Reporting to the Executive Committee representing the ownership group, this individual will lead golf operations, golf course maintenance, clubhouse operations, food and beverage, finance, facilities, and member services, ensuring every aspect of the operation reflects the Club's high standards of excellence.

A visible, approachable, and relationship-driven leader, the GM/COO will foster meaningful engagement with members, inspire a culture of hospitality, accountability, and continuous improvement, and serve as an ambassador for the Club's distinguished reputation. The successful candidate will provide sound financial stewardship through effective budgeting, strategic planning, and operational oversight while partnering with Club leadership on long-term initiatives and capital improvements.

Equally important, the GM/COO will recruit, mentor, and develop a high-performing team, creating a collaborative culture focused on exceptional service, employee engagement, and operational excellence. By balancing thoughtful innovation with respect for the Club's traditions, the GM/COO will position LochenHeath Golf Club for continued success while delivering an outstanding private club experience for its members and guests.

KEY CHARACTERISTICS OF THE NEW GENERAL MANAGER/CHIEF OPERATING OFFICERDemonstrates adaptability, sound judgment, and a solutions-oriented mindset, approaching challenges with professionalism, collaboration, and thoughtful decisi.