Sales Coordinator - Shangri La Resort + Golf Club

POSITION Sales Coordinator JOB DESCRIPTION The Sales Coordinator position reports to the Director of Sales but supports the entire sales, marketing, and catering departments. The position has a variety of duties, the two most important are to drive client satisfaction and resort revenue. The position requires a cheerful disposition as it works with clients and many departments within the resort. REPORTS TO

Director of Sales KEY RESPONSIBILITIES Distribute 3 months of GRC Reports to Revenue Management and Team Developing contracts based on information provided by the sales team. Contract follow-up and documentation tracking (ie. Credit cards, deposits, rooming lists, golf pairings, restaurant reservations, and Banquet Event Order (BEOs) signatures).

Update and develop Marketing Calendar. Phone back-up / messages. Pull reports (Versa, Sales and Catering, Group Sales, Knowland, and Revinate Reports Tradeshow preparation (collateral stocked, package preparation, giveaway ordering).

Printing the 10-day BEO packages for catering manager. Ensure customer files are on-line for accounting (contracts / BEOs/ shred credit card information). Work with sales and catering on special event reservations and deposits.

Work with Activities Manager to orchestrate activities Additional ad hoc activities as identified. Create and send out band and other miscellaneous contracts.

Distribute Pop-Up / Revised BEOs to all departments. Put together a Pre-Conference packet / Booklet for clients when needed. Assist with Bid binders (when required). Manage department checkbook and expenses. Coordinate with finance on overall budget and expenses. Performs other job-related duties as assigned. Handle non group reservations (small groups under 10) QUALIFICATIONS &

SKILLS High school diploma or equivalent preferred. Related experience is preferred but not required. Must be 18 years of age or older. Must have the ability to communicate in English. Must have a self-start