Golf Manager

Oversees 36 outdoor hitting bays, 6 indoor simulators and an 18 hole indoor putting course. The Golf Manager is in charge of the overall customer experience while leading a team of 20+ staff members. Must provide exceptional customer service and demonstrate knowledge of the sport and associated equipment. The Golf Manager spearheads and manages golf leagues, events, and tournaments as well as day-to-day golf operations. This position requires quality leadership skills (hiring/training), financial management (budgets, sales), maintaining high-tech equipment/facilities to ensure a premier, profitable indoor golf experience, managing staff, tech, sales, and ensuring member/guest satisfaction. Key Responsibilities Operations Management: Oversee daily activities, simulator functionality, facility upkeep, and adherence to club policies/rules Customer Experience: Deliver premium service, handle reservations, promote programs, and resolve issues to build loyalty Staff Leadership: Recruit, train, schedule, and evaluate a team to ensure top performance and customer satisfaction Sales & Marketing: Promote events, tournaments, leagues, and lessons; manage golf merchandise, and clubs Technology & Facilities: maintain a clean, organized, and appealing environment Essential Skills & Qualifications Experience: Management in hospitality, golf, or entertainment; experience with indoor golf/simulators is a plus Leadership: Proven ability to lead, motivate, and develop a team Communication: Excellent verbal/written skills for guests, staff, and management Technical Skills: Proficiency with POS systems, booking software, CRM and MS Office Personality: Detail-oriented, results-driven, customer-focused, and able to work under pressure Pay: From $35,000.00 per year Work Location: In person