General Manager

Position Purpose Broomsedge Golf Club is seeking its founding General Manager — a rare chance to step into one of the most exciting early‑stage golf destinations in the country and help shape what it becomes. This is not a caretaker role. It is a builder’s role. The golf course is already exceptional and the vision is clear. Now Broomsedge needs a leader who can translate that vision into an operating reality — building the culture, the team, the member and guest experience, and the hospitality infrastructure from the ground up. The General Manager will be the on‑site face of Broomsedge to its members, guests, and community. They will work in close collaboration with club ownership and senior operations leadership to execute on the club’s growth plans, uphold its values, and bring the Broomsedge experience to life at every touchpoint. The General Manager will serve as the senior on‑site leader of Broomsedge Golf Club, responsible for daily operations, member and guest experience, team development, and financial performance. This person will be a hands‑on, values‑led operator who understands the culture of authentic, unpretentious, world‑class golf — and who is energized by the challenge of building something meaningful from the ground up. Essential Duties and Responsibilities Operations & Guest Experience Oversee all day‑to‑day club operations including golf operations, agronomy, food and beverage, guest services, and facilities. Champion an exceptional experience for every member and guest — warm, genuine, understated, and consistent with the spirit of the club. Ensure operations reflect Broomsedge’s commitment to minimalist elegance, authentic hospitality, and the traditions of the great clubs of the British Isles. Manage the guest tee‑time access program thoughtfully, balancing member priorities with the club’s welcoming private model. Build‑Out & Development Work with club ownership on the development of new guest cottages, the food and beverage venue, and future capital projects. Ensure new amenities are integrated seamlessly into the operating environment and guest experience. Help shape the staffing model, programming, and service standards that will support a growing property. Team Leadership & Culture Recruit, develop, and retain a high‑quality, mission‑aligned team. Build a culture of service, accountability, humility, and pride — a team that loves the place and shows it. Set clear expectations, coach continuously, and lead by example. Collaborate with senior operations leadership on talent strategy, onboarding standards, and team development resources. Financial Management Work closely with senior finance and operations leadership on budgeting, forecasting, labor management, and performance reporting. Manage operating performance to plan and identify opportunities for improvement. Bring sound financial judgment to decisions at every level of the operation. Membership & Community Serve as a trusted point of contact for members — accessible, responsive, and genuinely invested in their experience. Help grow and steward the membership in alignment with the club’s values and vision. Build relationships in the local community and broader golf world that reflect well on Broomsedge. Characteristics, Skills, and Experience to Be Successful A genuine servant leader who leads from the front and is never above the work. Deeply service‑oriented, with an intuitive feel for what great hospitality looks and feels like. A strong communicator who builds trust with members, guests, team members, and ownership alike. Financially capable, with experience managing budgets, labor, and operating performance. Entrepreneurial and resourceful — someone who can problem‑solve in a lean, early‑stage environment. Humble, low‑ego, and values‑led. Excited by the culture of walking golf, authentic design, and the British club tradition. A builder: of teams, culture, systems, and guest experiences. Professional Experience 5–10+ years of progressive leadership experience in golf club management, destination golf, private clubs, or hospitality. Prior experience as a General Manager, Director of Golf, Club Manager, or senior department leader at a respected golf or hospitality property. A track record of building or improving member and guest experiences, not just maintaining them. Experience navigating a growth or build‑out phase — new amenities, expanding teams, evolving operations — is a meaningful plus. Familiarity with the culture of authentic, design‑forward, minimalist golf destinations is a strong plus. Experience in seasonal, destination, or community‑integrated properties is highly relevant. Education / Qualifications Bachelor’s degree preferred; degree in hospitality, business, golf management, or a related field preferred. PGA membership or golf management credentials are welcome but not required. 5+ years of progressive leadership experience in hospitality, golf, or club operations preferred. Prior experience as a General Manager, Club Manager, Director of Golf, or equivalent senior property role preferred. Classification: Full‑time, Non‑Seasonal, Salaried, Exempt KemperSports Management is an Equal Opportunity Employer