Associate Golf Professional

Valley Country Club is seeking an Associate Golf Professional! Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Pay: $15.16 - $20.00 Benefits: All employees, regardless of status are eligible for the 401(k) and Employee Assistance Program. General Purpose: Assists in administering all daily operations, including, but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, acting as a ranger, starter, guest relations, outside service, or golf shop shifts. Essential Duties: • Administers all point-of-sale application revisions and needs as they apply to green fee sales, merchandise sales, and member/guest billing. Coordinates with the Accounting Department on all policy and procedure revisions, updates, and implementation. • Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as they apply to duplicate charges and over- or underpayment. Tracks all force posts and no-show charges as applicable. • Initiates and promotes all club golf activities. • Creates lesson plans and provides both individual and group instruction. • Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyers with procurement and merchandise, and shop assistants with merchandising and sales. • Supervises preparations for all golf outings, including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets, and hole assignments. • Monitors all members’ scores, reports handicapping to USGA, and bills members. • Assists the Manager in interviewing, hiring, training, planning, assigning, and directing work; evaluating performance; rewarding; and disciplining maintenance associates; addressing complaints; and resolving problems. • Assists in the management of department members that may include, but are not limited to: Starters, Player Assistants, and Guest Services Attendants. • Ensures that effective orientation and training are given to each new associate. Assists in developing ongoing training programs. • Assists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other expenses. • Responsible for implementing and maintaining excellent service to achieve guest satisfaction. • Conducts staff meetings with subordinates. • Incorporates safe work practices in job performance. • Regular and reliable attendance. • Performs other duties as required. Education/Experience: Associate’s degree (AA); or six months to one year of related experience and/or training; or equivalent combination of education and experience. Physical Demands: Regularly stands, walks, and sits. Occasionally climbs or balances; stoops, kneels, crawls, or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds. Environment/Noise: Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate. Certificates/Licenses: Current PGA/LGPA Membership Job Knowledge, Skill, and Ability Preferences: • Ability to read and speak English is required in order to perform the duties of the job (e.g., the associates are required to communicate with English-speaking customers or co-workers, and the manuals for the equipment the associates may use are in English). • Knowledge of Microsoft Office applications. • Experience with computerized POS and tee time system.