Temp Golf Starter

This is a non-exempt, temporary, part-time position, limited to 1,300 hours annually, under supervision of the Senior Lead Starter, Golf Course Manager, and the Assistant Parks and Recreation Director. The position is the control point where all players scheduled to play golf must check-in and receive direction prior to proceeding onto the course. This position will direct guests to start golfing in an orderly and timely manner, assist with tournament operations, apply rules and policies, and regulate pace of play. This position is a customer service position within the Parks and Recreation Department and the Golf Enterprise. Golf Starters must possess strong customer service skills and clerical skills including phone etiquette, filing, office equipment operation, and communication. Professional attire is required. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. ESSEBTIAL FUNCTIONS: Greets all customers in a warm, friendly, and professional mannerAnswers phone calls and directs them as neededArranges players in proper starting order and maintains order on the golf courseAssures guests’ tee offs are on time and on the proper teeInforms guests of the City golf course rules and regulations and keeps a record of all rounds played, including cart usage, while making sure all players have receipts for their rounds of golfDistributes cart keys and range balls to customers who have paid for those servicesKeeps the Pro Shop and the rangers informed as to the status of the first teeMaintains the practice green area making sure it is set up for daily useKeeps starter area clean, swept, dusted, and free of trashIssues rainchecks to customers and documents for record keeping purposes Responsible for starting, recording turn, start, and finish times making sure golfers coming off #9 green make the turn in responsible fashion and double check the accuracy of all golf receiptsPerforms other duties as assignedPHYSICAL REQUIREMENTS: The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: Work involves frequent kneeling, bending, walking standing, and liftingLifting, carrying, pushing, or pulling objects weighing up to 50 poundsAdequate vision and hearing to supervise activities and respond to safety concerns.Proficient use of hands for handling equipment and maintaining locations. Excellent customer service skillsStrong verbal and written communication skillsAbility to maintain a positive attitudeAbility to maintain a neat and professional appearanceKnowledge of basic golf course proceduresAbility to cooperatively work with other staff to ensure a professional and enjoyable work environmentAbility to operate a multi-line telephone system while answering customer inquiries; taking complete and accurate messagesAbility to follow directions, think quickly, be dependable, and show good safety awareness and judgementAbility to work in a busy environment where priorities are always changingAbility to be punctual and reliableAbility to regularly lift up to 25-lbs; up to 50-lbs occasionally and to lift overhead and push/pull Ability to work a flexible schedule consisting of 15 to 25-hours per weekMust be able to demonstrate good attendance and work scheduled hours Standing or walking for long periods of time may be requiredAbility to perform all job duties in a safe mannerIn addition to the knowledge, skills, and abilities listed above, this position requires: High School diploma or GEDMust be 21 years or olderA valid driver’s license at the time of application, and a valid Colorado driver’s license within 30 days of employmentLicense restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their licenseBENEFITS: The City of Pueblo offers a very rich benefits packet! Click on the “Benefits” hyperlink at the top of this (online) job posting to view a summary of the benefits associated with this position.  For a more comprehensive view on the lush benefits offered by the City, please go to www.pueblo.us/benefits.