Club General Manager: Hospitality & Community Builder

General Manager Union Padel Club Build a Club. Build a Community. Build Something New. At Union Padel Club, we're creating more than a place to play—we're building a community where people come to compete, connect, socialize, and belong. We're looking for an energetic, hospitality-driven General Manager who thrives on creating memorable experiences, developing relationships, and leading from the floor. This isn't a role behind a desk. It's for someone who enjoys being out in the club, greeting members by name, supporting the team, hosting events, and helping shape a culture people want to be part of. If you believe great businesses are built one relationship at a time, we'd love to meet you. What You'll Do As General Manager, you'll oversee every aspect of the club while creating an environment where members and team members genuinely enjoy spending their time. You'll lead operations while helping grow a vibrant community through exceptional hospitality, engaging programming, and strong business performance. Your Responsibilities Create an Incredible Member Experience Foster a welcoming, hospitality-first culture throughout the clubBuild authentic relationships with members and guestsBe visible, approachable, and actively engaged throughout the club each dayResolve concerns with empathy, professionalism, and urgency Lead Club Operations Oversee the daily operation of the clubEnsure exceptional standards across facilities, cleanliness, safety, and presentationPartner with department leaders to deliver a seamless member experienceContinuously improve operational efficiency Grow the Business Drive membership growth and retentionSupport sales initiatives and community outreachBuild partnerships with local businesses and organizationsHelp establish Union Padel Club as the premier destination for padel and social connection Programming & Events Develop engaging leagues, tournaments, clinics, and social programmingPartner with the food & beverage team to create memorable events and experiencesContinuously look for new ways to activate the club and create reasons for members to return Lead the Team Hire, coach, and inspire a high-performing teamCreate an environment built on accountability, ownership, hospitality, and funInvest in team development and recognition Own the Business Manage budgets and financial performanceAnalyze KPIs and identify opportunities for growthMake thoughtful business decisions that support long-term success We're Looking For Someone Who Loves hospitality and creating memorable experiencesNaturally builds relationships with peopleIs energized by being on the floor rather than sitting in an officeHas experience leading teams and developing peopleThinks like an entrepreneur and enjoys building something newBalances culture with accountabilityIs organized, adaptable, and comfortable in a fast-paced environmentHas experience in hospitality, fitness, private clubs, sports, restaurants, or lifestyle businessesEnjoys sales, networking, and community engagementBonus: You already play—or are excited to learn—padel What Success Looks Like Members know you by name—and you know theirsThe club feels welcoming, energetic, and full of lifeProgramming is thriving and events are well attendedTeam members are engaged and excited to come to workMembership continues to grow through outstanding experiences and word of mouthUnion Padel Club becomes the place people choose to spend their time—not just to play padel, but to connect with others Why Union Padel Club? We're building something special. This is an opportunity to shape a club from the beginning, create a culture you're proud of, and make a lasting impact on a growing community. If you enjoy bringing people together, creating memorable experiences, and leading from the front, you'll feel right at home here. UYMGM7qp7c