Assistant Golf Professional

Golf Professional Assistant

This is an non-exempt position that reports directly to the Head Golf Professional. This position assists with the day-to-day operation of the golf facilities, including the Pro Shop, golf courses, driving range, golf cart operations, tournaments, leagues, instruction, and player development programs. Responsibilities include providing high-quality customer service, supervising and training seasonal and part-time staff, coordinating golf events and youth programs, and assisting with Pro Shop merchandising and managing retail inventory.

Essential Functions

Provides day-to-day customer service and golf operations support, including tee times, check-in, facility information, golf rules and policies, and resolution of routine guest concerns

Monitors tee sheets, starting procedures, pace of play and course flow; assists with managing reservations and enforcing established golf rules, policies and procedures

Coordinates with golf course maintenance staff regarding course conditions, maintenance schedules, cart restrictions, practice-area needs and tournament preparations

Assists with daily golf cart fleet operations, including staging, rotation, cleanliness, charging/fueling, damage reporting, and removing unsafe or inoperable carts from service

Performs and/or supervises opening and closing procedures, including facility readiness, POS reconciliation, deposits, access/security, cart and range procedures, and reporting maintenance, cleaning, replenishment or safety needs

Supervises and trains assigned golf staff; assists with hiring, onboarding, scheduling, work assignments, coaching, and ensuring consistent customer service and compliance with established procedures

Assists with Pro Shop retail and inventory operations, including merchandising, receiving, pricing, stocking, displays, sales, physical inventories, inventory records, sales trends, and reorder recommendations

Assists Head Golf Pro with purchasing, budget preparation, and revenue and expense tracking; coordinates approved park-wide ordering with Event Center and Visitors Center as needed.

Implements established severe-weather, lightning, course-delay/closure and cart restriction procedures and communications operational changes to golfers, staff, and marketing.

Assists with planning, scheduling, promoting, and conducting tournaments, leagues, outings, clinics, lessons, camps, and other golf programs on both golf courses

Prepares and maintains tournament and league records including registrations, pairings, scoring, results, participation information and other event materials

Provides or assists with golf instruction and player-development opportunities for varying ages and skill levels, including youth camps, clinics, leagues, and introductory programs

Assists with handicap administration and applicable USGA/GHIN records and procedures when offered by the facility

Maintains positive professional relationships with golfers, tournament organizers, leagues, golf organizations, vendors, community groups and industry representatives and responds to inquiries and concerns in a professional and timely manner

Assists with communications and marketing related to golf programs, tournaments, leagues, youth programs, merchandise, sales and special events and maintains a familiarity with essential golf operating procedures to provide coverage during absences, peak periods, tournaments and special events

Minimum Qualifications

CERTIFICATIONS, LICENSES, REGISTRATIONS: •Valid Driver's License.

REQUIRED EDUCATION and/or EXPERIENCE:

Bachelor's degree or equivalent from college or university; or four to five years related experience and/or training; or equivalent combination of education and experience.

Professional knowledge of the techniques of playing and teaching golf, course etiquette, concessions, equipment merchandising, and market trends is required.

PREFERRED EDUCATION and/or EXPERIENCE:

Master's degree or equivalent from college or university; or four to six years related experience and/or training; or equivalent combination of education and experience.

Benefits

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.

100% employee coverage for Health Insurance100% employee coverage for Dental Insurance100% employee coverage for Life Insurance70% family coverage for Health, Dental, & Life InsuranceVoluntary Life Insurance, Vision Insurance, and AFLAC policies availableFlexible Spending AccountsRetirement benefits through LAGERS paid 100% by the City2% match on all 457b deferred compensation contributionsPayroll deduction for Tradi