Assistant PGA Golf Professional (FT Seasonal)

Job Summary The Assistant PGA Golf Professional is responsible for supporting the Director of Golf and the team in all aspects of golf operations, including instruction, merchandising, tournament coordination, and staff supervision. This position ensures the golf experience is seamless, polished, and service-focused, upholding the standards of the Crystal Mountain community. Job Duties and Responsibilities Golf Operations • Assist in all areas of daily golf operations including tournament operations, tee sheet management, pace of play, and cart operations. • Open and close the golf shop as scheduled. • Provide and interpret rules, policies, and procedures to members and guests. • Perform start and marshal duties as needed. • Assist in the selection, training, scheduling, and evaluation of golf staff including starters, rangers, and outside services. • Monitor and assist with the upkeep of golf carts, staging area, and surrounding patio plaza and learning center. • Coordinate with golf attendants on cleanliness and setup of learning center, and outdoor areas. • Report safety hazards or maintenance needs promptly. Instruction and Member Engagement • Assist with private and group golf instruction, including clinics and junior programs. • Operate golf shop point of sale systems. • Maintain playing ability and stay informed on teaching best practices. Tournament and Event Management • Coordinate setup, execution, and breakdown of club tournaments and special events. • Prepare scorecards, cart signs, proximity markers, and scoring documentation. • Accurately document and report tournament results and entries. Merchandising and Retail • Maintain golf shop appearance and organization. • Oversee inventory control and assist with merchandise display and assist with training staff members on displays. • Update displays and golf shop merchandise flow and organization. Job Specifications Competencies: • Must be a current PGA Member or PGA Apprentice in good standing. • Solid Merchandising background preferred. • Strong knowledge of USGA Rules, Golf event software, tournament formats, and golf etiquette. • Exceptional interpersonal, communication, and customer service skills. Education & Experience: • Associate’s degree or equivalent experience required. • Minimum of one year of golf operations or private club/resort experience preferred. Physical & Other Requirements: • While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. • The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. • The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. • Evenings, weekends, and holidays are a regular part of the schedule. • Non-smoking candidates preferred. Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2025 Silver Level Veteran Friendly Employer. Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.