Golf Services Professional

Description

A Day on the Job Summary:

Golf Services Professional at the Country Club of Detroit play a crucial role in ensuring a seamless and memorable experience for our Members and guests. Golf Services Professionals are responsible for providing exceptional service while maintaining the pristine condition of our golf facilities. Golf Services Professionals are dedicated individuals with a passion for golf and a commitment to delivering excellence in customer service.

Essential Job Duties

Bag Handling

Greet Members and guests upon arrivalAssist with unloading/loading golf bagsEnsure bags are properly stored and organized

Cart Management

Manage the fleet of golf carts, including cleaning, charging, and arranging for maintenance as needed. Ensure carts are available and always prepared for use

Driving Range Maintenance

Maintain the cleanliness and organization of the driving range, including:Picking up golf ballsReplenishing suppliesEnsuring safety protocols are followed

Customer Service

Provide exceptional customer service by addressing Member and guest inquiriesAssisting with tee time reservationsOffering assistance, as needed, on the course

Safety Compliance

Adhere to all safety and compliance standards, including:Golf cart operationDriving range protocolsGeneral course safety

Requirements

Minimum Skills & Qualifications:

Previous experience within the hospitality or golf industry, preferredStrong customer service skills with a friendly and approachable demeanorKnowledge of golf etiquette, rules, and terminology is preferred but not requiredAbility to work in a fast-paced environment and handle multiple tasks efficientlyExcellent communication and interpersonal skills, strong emphasis on teamworkWillingness to work flexible hours, including early mornings, weekends and holidaysPhysical ability to lift and maneuver golf bags and equipmentValid driver's license required

Working Conditions

Frequent walking throughout premisesStanding for prolonged periods of timeBending, Stooping and lifting regularlyWorking outside in varying degrees of temperatures/weatherAbility to lift 50 pounds, on occasion

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Country Club of Detroit retains the right to change or assign other duties to this position.

Benefits

Competitive hourly wageCompany meals providedAccess to Championship and Executive Short courses (on designated days)Employee discounts on merchandise, including brands like Shinola and LululemonOpportunities for career development and advancement