Golf Shop Retail Associate

Golf Services Team Member At DICK'S Sporting Goods, we believe in how positively sports can change lives. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested. Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs.

Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance Demonstrate knowledge of all vendors equipment including heads, shafts, and grips.

Support store services sales by educating the customer on the benefits of club fittings and club repair services available. Make equipment and accessory recommendations tailored to the customer.

Operations Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times. Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., Increase store revenue and profitability through a proven process.

Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.

Customer-Focus Decision-Quality/Decision-Making Abilities Golf industry experience preferred Golf fitting experience preferred Associates degree or technical diploma in the Golf industry preferred