About the Role
## Key Role Overview
The Assistant Golf Professional supports daily golf operations at the club, assisting pro shop activities and coordinating golf-related services to enhance the member and guest experience. The role focuses on promoting the game of golf, staff training and development, merchandising, event coordination, and delivering exceptional customer service to maintain club standards.
## What are the Key Responsibilities?
- Engage with members through golf events, personalized interactions, and promotion of golf programs; participate in rounds of golf as needed to support player development initiatives.
- Support the cleanliness and organization of outside areas, including staging zones, practice ranges, and golf cart storage to ensure a well-maintained environment.
- Coordinate, promote, and manage tournaments and special golf-related events to contribute to the success of golf activities.
- Assist in managing the handicap program, pro-shop operations, and practice facilities to deliver seamless service for members.
- Provide guidance to golf attendants, pro-shop personnel, and outside services staff on customer service excellence, tee time management, check-in procedures, and guest fee processing.
- Maintain consistency in operational procedures, including standards for staging areas, driving range setup, and golf cart storage.
- Support promotion of golf clinics, private lessons, and specialized programs for adults, juniors, and seniors to foster member satisfaction and alignment with club standards.
- Assist with budgeting, inventory planning and control, including guidance on inventory procedures, maintaining stock levels, product display, pricing strategies, and promotions to drive sales and meet member needs.
- Due to the dynamic nature of the club, assist others as needed and take on additional tasks as assigned by management.
- Follow company, club, and department policies, procedures, and instructions, and maintain a high level of professionalism in interactions with members and colleagues.
- Follow safe working practices and take initiative in personal and professional growth, maintaining any required certifications relevant to the role.
- Address and resolve challenges using available resources and work with regional and corporate teams to support club operations; attend daily briefings and actively engage in required activities.
## What are the Required Qualifications?
- High school diploma, GED, or equivalent.
- Ability to perform physical tasks associated with outdoor golf operations (sitting, standing, walking, squatting, kneeling, reaching, twisting, bending) and lift/carry up to 50 lbs.
## What are the Preferred Qualifications?
- Completion of PGA certification preferred (minimum associate level).
- Proven ability to handle confidential information and sensitive employee matters with discretion and professionalism.
- Commitment to upholding high ethical work standards.
## Compensation & Benefits
- Salary range: Not specified.
- Medical, dental, and vision coverage.
- Life insurance.
- Short-term and long-term disability insurance.
- 401(k) retirement savings plan.
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members).
## Additional Information
- Work schedule requires adherence to attendance requirements as outlined in the weekly schedule, flexibility to work additional hours as needed, and availability to work weekends and holidays as required.
- Primarily outdoor work with frequent exposure to extreme temperatures and humidity; involves regular use of sight, hearing, and speech.
- Primary tools and equipment include golf clubs, golf balls/tees/markers, putting mirrors/mats, and computer/tablet.
- Reporting structure: reports to the Head Golf Professional.
- Invited is an Equal Employment Opportunity Employer; the posting outlines general requirements and additional duties may be assigned to ensure smooth club operation.