About the Role
Description
A Day on the Job Summary:
The Golf Shop Assistant is responsible for delivering an exceptional Member and guest experience while supporting the daily operations of the Golf Shop. This role includes retail sales, tee time coordination, merchandising, and providing knowledgeable service about golf products, club services, and course offerings.
We are open to hiring for either a seasonal role (peak season typically March/April through October/November) or year-round part-time position with the understanding that hours may reach full-time or overtime-eligible levels during our peak season from March through December and may be shortened during the off-season (January through March) for either role.
Essential Job Duties
Greet Members and guests in a friendly, professional, and welcoming mannerManage tee time reservations using the club’s booking systemProcess retail sales, returns, and special orders accurately through the Point-of-Sale (POS) systemMaintain a clean, organized, and visually appealing golf shop through effective merchandisingProvide product knowledge and assist customers with apparel, equipment, and accessoriesHandle phone inquiries regarding tee times, merchandise, and club eventsSupport tournament operations, specifically with registration for eventsMonitor inventory levels and assist with receiving, tagging, and restocking merchandiseUphold the club’s standards of service, appearance, and professionalism
Requirements
Minimum Skills & Qualifications:
Previous retail or customer service experience, preferredPursing a fashion merchandising or business-related field is a plusKnowledge of golf and golf equipment, preferredStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentBasic computer skills and familiarity with POS systemsAvailability to work flexible hours, including weekends and holidays
Working Conditions
Standing for prolonged periods of timeBending, Stooping and lifting regularlyAbility to lift 50 pounds, on occasion
Benefits
Discounts on luxury golf brandsEmployee golfing privilegesCompany provided shift mealsWeekly pay
Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Country Club of Detroit retains the right to change or assign other duties to this position.
By signing below, you understand that you will adhere to the job duties and responsibilities set forth. You understand that this job description may not be all encompassing and is subject to change.
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