Golf Cart Attendant- PM shift
Reunion Resort and Golf ClubKissimmee, FL
- Posted 1 day ago
About the role
About the position
Reunion Resort & Golf Club is a premier Orlando vacation destination located in Central Florida, offering luxury accommodations, three signature championship golf courses, a water park, tennis and pickleball courts, mini golf, bocce ball, and exceptional on-site dining. We provide a supportive, dynamic workplace with opportunities for cross-training and career growth, emphasizing genuine care for our guests and team members. Innovation and collaboration thrive here, empowering every team member to deliver warm, personalized service.
Responsibilities
Welcome and assist members and guests from arrival to departure, delivering prompt, efficient, and personalized service.Focus primarily on the driving range area, ensuring it is maintained and serviced throughout the day.Maintain golf carts in flawless condition, clean, well-stocked (towels, sand, scorecards, pencils, tees, and other accessories), and in proper working order.Keep the golf facility neat by continually servicing the practice range, target greens, putting greens, chipping areas, and cart staging area.Monitor and replenish supply inventories, ensuring adequate stock.Assist guests with obtaining rental clubs.Provide golfers with information to enhance their experience, such as rules, yardage markers, rest station locations, and cart restrictions.Remind golfers to repair ball marks, add sand to divots, and rake bunkers.
Report all infractions to the starter.Maintain knowledge of emergency procedures, equipment locations, and reporting protocols.
Provide emergency assistance to golfers and guests when necessary.Support golf shop staff with preparations and operations for tournaments, clinics, and special events.Assist the starter with tee times, course flow, and pace of play.Maintain a professional appearance at all times, ensuring the assigned uniform is clean, pressed, and complete with the required nametag.Attend all required meetings and trainings.Perform other duties as assigned by leadership to meet business needs.Adhere to all company policies, safety procedures, and brand service standards.Requirements
Must be at least 18 years of age or olderValid driver’s license is required.Must have attention to detail, strong ability to multi-task, and time-management skillsGolf course or customer service experience of at least 6 months is required.Must have strong verbal and written communication skillsMust be able to sit, stand, and walk for long periods of time.Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.Must be able to lift, push, carry, and pull at least 50lbs.Comfortable to perform the responsibilities of the role in various types of weather conditionsEnglish language proficiency is required to perform the essential functions of this position.
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