Pro Shop Manager

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On Site Bellaire, MI, US

10 days ago Requisition ID: 1131

About Shanty Creek Resorts Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring team delivers exceptional service rooted in genuine hospitality. We believe that honest, long-lasting relationships with our guests, employees, neighbors, and surrounding environment are the foundation of our continued success. About the Role The Pro Shop Manager is responsible for the overall operation and performance of an assigned Shanty Creek golf shop and the daily golf experience. This is a business leadership role with direct responsibility for staffing, retail operations, scheduling, tee sheet management, and guest service. While this position reports to the Assistant Director of Golf for alignment and support, the Pro Shop Manager is empowered to independently manage the day-to-day operation of the Pro Shop. The Pro Shop Manager is accountable for operational results and is expected to take ownership of their team, business performance, and overall guest experience.

This position leads a team that may include an Assistant Manager, Players Assistants, Cashiers, and Lot Attendants and is responsible for developing and empowering team members to operate effectively and provide exceptional service.

Key Responsibilities Business & Operational Management Manage all aspects of Pro Shop operations, including retail performance, inventory control, merchandising, staffing, and financial results. Manage tee sheet strategy, pacing, and daily golf flow to maximize utilization and revenue.

Monitor operational performance and identify opportunities to improve efficiency,