About the Role
The Master Fitter position at The Kingdom is responsible for the equipment fitting of players and guests consisting of, but not limited to, PGA Tour and Staff Professionals, as well as guests of such professionals, and other Corporate VIP’s. The day-to-day responsibilities include the operation of all Fitting Applications including GEARS, MFE, Quintic and Trackman systems, thereby enhancing the Kingdom experience and directly influencing the company’s Pyramid of Influence. The position reports to the Kingdom Fitting Manager role.
Essential Functions And Key Responsibilities
Provide fitting experience for players and guests, represent the Kingdom facility as a highly advanced, technical and premium performance center for all TaylorMade visitors.Works closely with Kingdom staff to ensure a seamless transition takes place between arrival and departure for all TaylorMade Tour, Staff Professionals and other guests.Resident expert on equipment and fitting and capable of training fellow Kingdom representatives, Crusader staff professionals, Product Creation, Experiential and other TaylorMade employees. Possess a thorough understanding of the golf swing as it influences and impacts fitting golf equipment for all players.Responsible for set up and maintenance of equipment utilized for fitting experiences.Contributes to establishing and identifying elements in the fitting process to continuously improve and standardize to make the fitting experience more consistent.Provides expert fitting for players at wide and varied skill levels – PGA Tour player, Club Professional Staff member, elite college, amateur, junior players; and average golfers of any age or gender.Maintains a high level of working knowledge of the company’s myFittingEXP, GEARS, Trackman, GC Quad, Quintic and other fitting systems, and uses that expertise in the fitting of players and to enhance the Kingdom experience.Maintains a high level of understanding of industry equipment trends with a particular focus on key components relating to the building of golf clubs and putters and their impact on fitting and performance.Maintains an expert working knowledge of the company’s current product line and future product trends. Keep appraised of product life cycles and help identify inventory changes to the Director. High level of Club Building and adjusting golf equipment at the Kingdom.Responsible for the TaylorMade component, Demo Matrix and all physical inventory on hand needed to maintain the service needs of the Kingdom.Performs other related duties, projects and assignments as required.
Knowledge And Skills Requirements
Strong level of written and verbal communication skills. Must have significant understanding of swing mechanics, club fitting and product knowledge with particular emphasis on the workings of the company’s fitting systems Must possess a high-level of golf skills, knowledge and terminologyStrong interpersonal, visual, auditory and public relations skills as appropriate to meet PGA/LPGA Tour and PGA Staff professionals, as well as high-level corporate guests.Intermediate to high level computer skills are required, Excel, Oracle, Trackman, GC Quad, export of performance data and metrics and data base managementA strong self-starter with a large capacity for working without direct supervisionCollaboration with Kingdom team to deliver a world-class experience to every guest; understand the entire journey for a guest, each touchpoint and its impact on the experience.
Education, Work Experience, And Professional Certifications
High school diploma required, Bachelor’s degree preferred7+ years of experience with club fitting for golf professionals and the general publicGeneral golf industry experience required
Work Environment / Physical Requirements
Combination of office environment as well as outdoor/golf range environmentOccasional travel requiredAbility to work extended hours, including holidays and weekends as necessaryLight physical effort equal to frequent lifting or moving of lightweight materialsRegularly required to sit, stand, bend and reach
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected hourly base pay range for this position is $30.00 - $36.00. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.