23.00 - 26.25 USD Hourly
Overview
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M.
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Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, the STUDIO Performance Specialist delivers world-class service through expert instruction and precision fitting. This hybrid role blends the responsibilities of a Golf Instructor and a Fitting Specialist, ensuring every customer receives a tailored experience that improves their game and drives lasting relationships.
The STUDIO Performance Specialist is responsible for achieving KPIs across both fittings and lessons, proactively growing their client base, and maintaining a fully booked schedule. The role also supports the visual and operational excellence of the STUDIO, leveraging advanced technology and product knowledge to deliver measurable performance results.
Key Responsibilities:
Customer Experience & Engagement
Engage every customer with world-class service by demonstrating PGA TOUR Superstore's Service Behaviors. Build lasting relationships that encourage repeat business and client referrals. Educate and inspire customers by connecting instruction and equipment performance to game improvement. Instruction & Coaching Conduct one-on-one lessons, clinics, and group events tailored to player needs, goals, and skill levels. Utilize technology such as TrackMan, SAM PuttLab, and USchedule to deliver data-dr